Delivery & Returns - First Ireland

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Delivery

No Additional Import taxes/Duties will be applied to any orders shipped into the EU, Ireland or the United Kingdom.

We aim to dispatch all orders as soon as possible, depending on stock availability.

Some products are made to order, which will affect the delivery time. We will inform you by email if there is any significant delay, and an estimated timeframe will be offered.

Please include a valid post code for all addresses, this helps speed up delivery of your order.

We will send you an automated email containing your tracking number once your order has been despatched.

Shipping Rates

The prices quoted are advertised as per Box/Parcel.

If any additional shipping charge is required we will be in touch to advise

United Kingdom Mainland

(Scotland, England, Wales, Northern Ireland)

All Orders under GB£80.00 will incur a Shipping Charge of GB£5.99,Free Shipping on all orders over GB£80.00

Scottish Highlands and Islands will incur an additional £12.00 Delivery Surcharge

Affected Postcodes: HS, IV, KA, KW, PA, PH, ZE

No Additional Import taxes/Duties will be applied.

Channel Islands

(Guernsey & Jersey) All Orders will incur a single shipping charge of GB£19.95.

Republic of Ireland

All Orders under GB£100.00 will incur a Shipping Charge of GB£9.49,Free Shipping will be applied on all orders over GB£100.00.

No Additional Import taxes/Duties will be applied.

Europe Zone 6/7

Germany, France, Netherlands, Belgium, Denmark, Luxembourg, Monaco

All Orders will incur a Single Shipping Charge of GB£24.99

No Additional Import taxes/Duties will be applied.

Europe Zone 8

Italy, Greece, Portugal, Spain

All Orders will incur a Single Shipping Charge of GB£39.99

No Additional Import taxes/Duties will be applied.

Europe Zone 9

Albania, Andorra, Armenia, Austria, Belarus, Bosnia &
Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Finland, Hungary,
Iceland, Latvia, Lithuania, Malta, Norway, Poland, Romania, San Marino,
Slovakia, Slovenia, Sweden, Turkey, Vatican City

All Orders will incur a Single Shipping Charge of GB£59.99

No Additional Import taxes/Duties will be applied.

United States & Canada

All Orders will incur a Single Shipping Charge of GB£49.99 Per Parcel

Far East

Australia, New Zealand, China, Japan, South Korea

All Orders will incur a Single Shipping Charge of GB£69.00 Per Parcel

Returns

Any item can be returned to our warehouse within 30 days of receipt unused and in original perfect condition. Please state clearly with any returns the reason and relevant order number, along with your full name and address. Any faulty items should be notified to our sales team on orders@firstireland.com, and they will advise on the returns procedure. It is helpful to include any images of fault/delivery damage, which will speed up the process.

Returns Address: First Ireland 33 - 35 the Promenade Portstewart BT55 7AE Northern Ireland.

All shipping costs will only be refunded to our customer if there is a fault/error/damage with the ordered item(s). A restocking charge of 20% of the order value will apply, if the item is a special order piece which has been correctly delivered.

Questions? Get in touch!

If you cannot find your chosen destination from the list above please email our sales team (orders@firstireland.com) and they will be happy to send a quote to your chosen destination. Any exceptionally large orders may be subject to additional shipping charges, we will notify you once your order has been checked.

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